Summary
Youth Guarantee apprenticeship open to those aged 18-21. Perfect Getaways has an exciting opportunity! We’re looking for a motivated apprentice to join their team, gain hands-on experience, inspire customers, create unforgettable holidays and develop the skills to build a successful career in the exciting travel industry.
What you will do at work
- Welcoming customers and providing friendly, professional service
- Assisting customers with holiday enquiries and travel arrangements
- Researching destinations, resorts, hotels and travel experiences to meet customer needs
- Supporting the team with creating personalised holiday quotes and itineraries
- Learning how to use travel booking systems to search availability and make reservations
- Developing sales skills by recommending holidays, upgrades and additional travel services
- Communicating with customers via telephone, email and face-to-face
- Supporting the team with booking confirmations, payments and travel documentation
- Keeping up to date with the latest travel trends, destinations and special offers
- Building knowledge of tour operators, airlines and travel suppliers
- Assisting with social media content and promoting exciting holiday offers
- Working alongside experienced travel consultants to develop confidence, product knowledge and customer service skills
Training
The apprentice will receive structured training and support from A S Training (International) Ltd throughout their apprenticeship. Training will take place within the workplace through a combination of remote learning sessions and face-to-face visits from their dedicated trainer/assessor.
Regular training sessions, progress reviews and ongoing support will be provided to help the apprentice develop the knowledge, skills and behaviours required to successfully complete their Travel Consultant Level 3 Apprenticeship.
Requirements and skills
Skills
- Communication skills
- Attention to detail
- Customer care skills
- Administrative skills
- Initiative
- Patience
Qualifications
- GCSE Maths / English (C / 4 and above) – desired
About this employer
Perfect Getaways is a successful, award-winning independent travel agency established in 2017 by Nicola and David Palmer. With branches across Merseyside, Cheshire and the Isle of Man, the company has built an excellent reputation for outstanding customer service and creating unforgettable holiday experiences.
Specialising in everything from family holidays and luxury escapes to cruises and tailor-made adventures, Perfect Getaways prides itself on its friendly, personalised approach. With vibrant, welcoming stores and a passionate team of travel experts, the company offers an exciting and supportive environment for anyone looking to begin a rewarding career in the travel industry.
After this apprenticeship
Upon successful completion of the apprenticeship, there may be an opportunity to secure a permanent position as a qualified Travel Consultant with Perfect Getaways. With experience, career progression could include Senior Travel Consultant, Assistant Manager, Branch Manager or specialist roles within the wider travel and tourism industry.