Summary
Join B&Q as a Showroom Advisor and help customers bring their home improvement projects to life. You’ll create designs, recommend products and services, and deliver excellent customer service. £14.10 per hour, 30 hours per week, permanent contract, with bonus opportunities, training, and career development.
What you will do at work
Showroom Advisor Full Time – 30 hours per week Permanent Contract Shifts available Monday – Sunday, 7.00am – 10.00pm Competitive salary (£14.10 per hour / £26,945 FTE) with individual bonuses up to £250 per quarter for hitting targets, plus additional team incentives and a £3,000 award for the highest performing 3–5% of colleagues B&Q Stoke-on-Trent – Meir Park B&Q is a British multinational DIY and home improvement retailing company. Originally founded in March 1969 by Richard Block and David Quayle, and are now a wholly owned subsidiary of Kingfisher PLC. Working Week – 30 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-8:00pm, exact shifts to be confirmed. Wage – £14.10 per hour (£26,945 FTE) Desired Personal Qualities – The ability to role model the B&Q Behaviours – Be Brave, Make a Difference & Win Together Overview of Vacancy – Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality. You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem-solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays. Desired Skills – Communication skills Team Working Problem Solving Working with customers Attention to detail Future Prospects – Ongoing training and development. The expected duration of this apprenticeship is 13 months, however you will join B&Q on a permanent contract. Benefits – We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits; UK Notional hourly rate £14.10 per hour.
Training
The apprentice will receive full on-the-job training. off-the-job training will follow the time allocations outlined in the Occupational Standard
and a full wrap around service from SCL.
Requirements and skills
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
Qualifications
- GCSE Maths (4) – desired
- GCSE English (4) – desired
About this employer
B&Q Stoke-on-Trent – Meir Park
B&Q is a British multinational DIY and home improvement retailing company. Originally founded in March 1969 by Richard Block and David Quayle, and are now a wholly owned subsidiary of Kingfisher PLC.
After this apprenticeship
The apprentice will be able to move onto the next level.
Things to consider
N/A.