Summary
We are looking for a personable sales candidate to join a rapidly growing flooring company. Working alongside a small and dedicated team in a fast paced, professional showroom.
What you will do at work
The successful candidate will be provided with full training across an extensive product offering. No previous experience is required.
Main tasks will include:
- Liaising with clients, including interior designers, architects, and the public
- Be tasked with their own projects. From initial client consultation, through planning to final delivery, ensuring highest standards are always maintained
- Maintain client relationships and manage client expectations
- Resolve and take ownerships to customer queries
Training
- In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Customer Service qualification which will help start your career and give you an insight into the businesses processes and procedures
- Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
- You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Requirements and skills
Skills
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
- Initiative
Qualifications
- GCSE Maths & English (4/C or above) – essential
About this employer
Higherground are a high-end flooring retailer with a strong online presence. Trading for 30 years from one store in Camberley there are plans to expand to other sites across the Southeast.
After this apprenticeship
- To grow with the company and possibly manage your own store
- Rapid income increases for the correct candidate
Employee benefits
- Working in a professional environment as part of a small well-connected team
- Annual salary increases above inflation
- Possible company car as career progresses