Summary
Join our team as a Pharmacy Counter Assistant Apprentice! Serve customers, assist with prescriptions, manage stock, and complete on-the-job training to gain a recognised qualification. Develop your skills in a supportive team and start your career in pharmacy and healthcare today.
What you will do at work
A Pharmacy Counter Assistant typically handles the following day-to-day duties:
- Serving Customers – Helping customers at the pharmacy counter, answering basic health and product queries, and offering over-the-counter advice (within training limits)
- Processing Transactions – Handling payments and recording sales accurately
- Supporting Prescription Services – Assisting in preparing and labelling prescriptions under pharmacist supervision
- Stock Handling – Replenishing shelves, checking expiry dates, and keeping the pharmacy clean and organised
- Administrative Support – Updating records, booking repeat prescriptions, and helping with paperwork as needed
- Learning & Development – Completing apprenticeship training and applying new knowledge in the pharmacy setting
- Their focus is on excellent customer service, supporting pharmacy operations, and learning the foundations of healthcare service
Requirements and skills
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Qualifications
- GCSE English (C) – essential
- GCSE Maths (C) – essential
About this employer
At BD Healthcare, we are a rapidly-growing retail pharmacy company based in the West Midlands, dedicated to providing our clients with unparalleled service and innovative healthcare solutions. As a leader in our field, we pride ourselves on our dynamic and supportive working environment, fostering growth, and encouraging employees to excel in their careers. Our team is a diverse and passionate group of professionals who share our commitment to excellence. With a strong focus on professional development and employee satisfaction, BD Healthcare offers competitive benefits, a vibrant workplace culture, and ample opportunities for career advancement.
After this apprenticeship
Customer Service Lead.
Employee benefits
20% Staff Bonus.