Summary
Join Connect Healthcare Rotherham CIC as an Office Administration Apprentice! Gain hands-on workplace experience supporting our Clinical, Data, Healthwave, and Services teams while earning a qualification. Perfect for starting your career in healthcare administration!
What you will do at work
As a Business Support Apprentice, you’ll be trained on and responsible for (but not limited to) the following:
- Provide day-to-day administrative support to Clinical, Data, Healthwave, and Services teams.
- Answer incoming telephone calls promptly and professionally, taking accurate messages and directing enquiries.
- Book, amend, and cancel patient or service appointments accurately following approved procedures.
- Welcome visitors and service users in a polite, helpful, and professional manner.
- Scan, upload, file, and retrieve documents, ensuring information is securely recorded.
- Monitor shared inboxes, distribute correspondence, and escalate urgent matters appropriately.
- Prepare letters, forms, spreadsheets, meeting papers, and other routine documents.
- Assist with photocopying, printing, post, filing, archiving, and maintaining organised records.
- Help maintain office supplies and report low stock or equipment issues.
- Attend team meetings, take notes or actions, and complete follow-up tasks.
You’ll develop your skills alongside various members of the team, learning a variety of duties and supporting the whole business to continued growth. You’ll be taught and mentored by supervisors who are well versed in the job role and industry, to achieve your full potential and share in the company’s success.
If you are committed and ready to take your first step into a real career with a well-established business, then please apply now! This apprenticeship and opportunity with Connect will be highly competitive, so do not miss your chance!
Training
The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to achieve the accompanying qualification.
Requirements and skills
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Logical
- Team working
- Initiative
- Non judgemental
- Willing to listen and learn
- Reliable and attentive
Qualifications
- GCSE Maths & English (A*-C/9-4) – essential
About this employer
Connect Healthcare Rotherham CIC provides healthcare services and operational support across the Rotherham region, working collaboratively with clinical, data, and healthwave teams to deliver high-quality patient care.
After this apprenticeship
Opportunity to develop a long-term career in healthcare administration, customer service, or specialized admin roles across Connect Healthcare Rotherham CIC.
Things to consider
Standard pre-employment checks, including Disclosure and Barring Service (DBS) check and compliance with Information Governance / Confidentiality policies.