Summary
Kick-start your career in marketing with MTO-UK. You’ll gain hands-on experience across social media, email marketing, website content and customer service, helping promote bespoke vehicle accessories while achieving a recognised Level 3 Multi-Channel Marketer apprenticeship.
What you will do at work
DIGITAL MARKETING & SOCIAL MEDIA
- Assist with planning and delivering marketing campaigns across digital channels
- Create engaging social media content, including posts, images, videos and promotional materials
- Help manage company social media accounts, including Facebook, Instagram and TikTok
- Research market trends, competitor activity and customer interests to generate new campaign ideas
- Support the promotion of seasonal offers, new products and special campaigns
- Help maintain a consistent brand identity across all marketing channels
WEBSITE, CONTENT & EMAIL MARKETING
- Update website content, product descriptions, images and promotional information
- Support the creation and distribution of email marketing campaigns and newsletters
- Create content that highlights the benefits of bespoke vehicle accessories
- Assist with SEO activities, including keyword research and content optimisation
- Help produce blog posts, product guides and other website content
- Ensure marketing materials are accurate, professional and aligned with the company brand
CAMPAIGN PERFORMANCE & MARKETING ADMINISTRATION
- Monitor the performance of social media, email marketing and website activity
- Collect and analyse marketing data, including engagement, website traffic and conversions
- Assist with preparing marketing reports and identifying opportunities for improvement
- Maintain marketing calendars, campaign schedules and content plans
- Research target audiences and competitor marketing activity
- Support initiatives to increase website visits, enquiries and sales
PRODUCT PROMOTION & BUSINESS DEVELOPMENT
- Develop an understanding of the company’s products, target markets and unique selling points
- Support campaigns promoting bespoke vehicle accessories to different customer groups
- Help create marketing messages that accurately reflect product features and benefits
- Work with colleagues to identify customer needs and marketing opportunities
- Assist with activities designed to attract new customers and encourage repeat business
CUSTOMER SERVICE
- Respond to customer enquiries by telephone, email and other communication channels
- Assist customers with product information, vehicle compatibility and customisation options
- Provide updates on orders, deliveries and collection arrangements
- Help customers navigate the website and identify suitable products
- Support the handling of customer feedback, returns and routine enquiries
- Maintain accurate customer records and update company systems
- Work with colleagues to resolve customer issues and deliver excellent customer service
- Gather customer feedback to help improve future marketing activities and content
Training
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team.
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Requirements and skills
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Team working
- Creative
- Initiative
Qualifications
- GCSE 3 more other than English and Maths (A*-C/ 9-4) – essential
- GCSE English (A*-C/ 9-4) – essential
- GCSE Maths (A*-C/ 9-4) – essential
About this employer
Here at Made to Order, we specialise in creating high quality, bespoke car interior accessories that are both stylish and functional. Our popular Boot Liners fit like a second skin to your car boot, allowing you complete access to your vehicle. Moreover, they provide an easy-care solution to keeping your car feeling clean and fresh. We understand the need for comprehensive protection to your car boot, in durable materials that will stand up to the demands of modern life.
After this apprenticeship
The role offers long-term security and the opportunity to progress into a permanent position.