Summary
Reporting to the Business Development Manager, you will support the delivery of marketing activities across a range of channels, helping to promote apprenticeship and training programmes.
What you will do at work
Duties include, but are not limited to:
- Provide excellent customer service and support to learners, employers and stakeholders via telephone, email and online enquiries.
- Support the planning, creation and delivery of marketing campaigns across a range of digital and traditional channels.
- Create engaging content for social media platforms, websites, blogs, email marketing campaigns and promotional materials.
- Assist with maintaining and updating the company website, ensuring content is accurate, relevant and optimised for search engines (SEO).
- Support the promotion of apprenticeship and training programmes through a variety of marketing activities.
- Assist with creating image, video and written content for marketing and communications purposes.
- Support the delivery of social media campaigns and help increase brand awareness and engagement.
- Monitor and report on campaign performance, website analytics, SEO rankings and social media activity.
- Conduct market research and gather data to support marketing projects and business objectives.
- Attend events, exhibitions and networking opportunities to promote the company and its services.
- Assist with the creation of marketing materials, case studies, testimonials and learner success stories.
- Maintain accurate marketing records, systems and tracking documents.
- Respond to website, social media and marketing enquiries and direct them to the appropriate department where required.
- Work collaboratively with colleagues across the business to support company objectives and customer satisfaction.
- Attend team meetings and contribute ideas, feedback and recommendations for future marketing activities.
- Keep up to date with digital marketing trends, tools and best practice.
Training
Full day-to-day training will be provided by the employer.
This apprenticeship qualification is called Level 3 Multi-Channel Marketer
The learning will be delivered by dedicated, industry-specialist tutors via remote or face-to-face sessions. The only exception are any speaking and listening assessments – these may be delivered in a classroom.
These session take place once per month, for roughly 2 hours, at a time convenient for both you and the employer.
Requirements and skills
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Qualifications
- GCSE English (A* – C / 9 – 4) – essential
- GCSE Maths (A* – C / 9 – 4) – essential
About this employer
Apprentice Team Ltd are a registered training provider delivering apprenticeships and work-based qualifications. We are based in Chesterfield, Derbyshire, and we deliver training throughout the country through our team of dedicated assessment and tutor professionals. Operating for 15 years within the training and skills industry, we have a wealth of experience and can provide bespoke support and guidance to employers and learners.
After this apprenticeship
Potential progression within the business and onto further apprenticeship programmes.