Summary
We are looking for an organised, proactive and reliable Office Administrator to join our home care team.
The role will provide day-to-day administrative support to the office and management team, with a strong focus on staff compliance, CQC requirements and maintaining accurate records.
What you will do at work
Key Responsibilities
- General office administration, emails, filing and data entry
- Maintaining accurate client and staff records
- Monitoring staff compliance including DBS checks, right to work, references, training, qualifications and expiry dates
- Supporting new staff onboarding and ensuring required documentation is completed
- Maintaining compliance trackers and following up outstanding actions
- Assisting with CQC audits, inspections and compliance checks
- Auditing care and staff documentation and escalating any concerns
- Supporting the management team with reports, meetings and general administration
- Maintaining confidentiality and complying with GDPR and data protection requirements
- Liaising with carers, clients, families and external professionals when required
Requirements and skills
Skills
- IT skills
- Attention to detail
- Problem solving skills
- Presentation skills
- Administrative skills
About this employer
Personalised home care services with a cheery smile in Epsom, Ewell, Reigate & Banstead
After this apprenticeship
Progression into roles such as Business Administrator, Office Administrator, Personal Assistant, Team Leader or Office Manager, with opportunities to progress to higher-level apprenticeships or management roles.