Summary
- An apprenticeship designed to develop core business administration skills
- Opportunity to gain hands-on experience in a busy office environment
- Work alongside experienced staff while studying towards a Level 3 Business Administration qualification
- Ideal for candidates looking to start a long-term career in administration
What you will do at work
- Answer telephone and face-to-face enquiries, take messages, and relay information
- Perform general administrative duties including:
- Data entry and data management
- Fillng, photocopying, and document handling
- Typing and record maintenance
- Meet and greet visitors professionally
- Maintain organised filing systems in line with company procedures
- Assist with ordering and managing office supplies
- Support report preparation by collating information
- Attend team meetings and reviews with line manager
- Work to deadlines and follow instructions accurately
- Maintain confidentiality at all times
- Comply with company policies, including Health & Safety
Training
- Completion of the Level 3 Business Administrator Apprenticeship Standard
- Functional Skills in maths and English (if required)
- Off-the-job training will follow the time allocations outlined in the Occupational Standard
- Ongoing support from both employer and training provider
- Participation in regular progress reviews and assessments
Requirements and skills
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
Qualifications
- GCSE Math and English (4) – essential
About this employer
• Established building services company specialising in:
• Heating & ventilation
• Plumbing and electrical systems
• Fire & security solutions
• Known for technical excellence, reliability, and customer satisfaction
• Works across sectors including education, healthcare, and commercial industries
After this apprenticeship
- Potential for on-going employment, upon successful completion of the apprenticeship
- Opportunity to progress within administration or other business functions