Summary
You will provide person-centered care and support to adults and older people in their own homes, helping them to maintain their independence, dignity and quality of life. Working independently, you will support customers with a range of daily living tasks. You will also receive ongoing training and development to support you in your role.
What you will do at work
- To provide a truly person-centred approach to the delivery of Passion for Support services
- Working closely with the Team Leaders, Registered Manager and Support Co-ordinator to ensure that a seamless, and informed service is delivered to customers
- To support customers to live independently in their own homes / communities
- To take direction from the customer & or their representatives regarding the support they wish to receive on a particular day/time and ensuring that this is in line with their individual Support Plan
- To support customers in undertaking a range of daily living tasks that may include; Shopping; Light domestic duties i.e. laundry, cleaning etc; Managing their personal affairs/paperwork; Supporting clients at social activities, events, functions; Preparing meals; Personal care
- To work within, and adhere to, Passion for Support policies and operational procedures
- To attend regular 1-2-1 supervision sessions
- To ensure management systems i.e. paperwork is accurately completed and within agreed timescales
- To regularly complete service monitoring and visit forms
- To develop effective, positive and respectful working relationships with customers
- To maintain professional standards and boundaries at all times
- Keep up to date with relevant Health & Social Care policy
- To work effectively on own initiative and also as part of a team
- To contribute to the achievement of annually set individual targets
- To ensure all services are undertaken within an appropriate equal opportunities framework
- To undertake training and development opportunities as directed by the Registered Manager
Requirements and skills
Skills
- Communication skills
- Customer care skills
- Team working
- Initiative
- Patience
- Empathy
- Prioritisation
- Organisation
Qualifications
- GCSE English (4/C or above) – essential
- GCSE Maths (4/C or above) – essential
About this employer
Passion for Support is a domiciliary care provider offering personalised care and support to adults and older people in their own homes. The organisation aims to promote independence, dignity and quality of life, enabling customers to remain in familiar surroundings while receiving the care they need.
The service supports customers with a range of needs, including physical disabilities, sensory impairments, mild to moderate dementia, learning disabilities, long-term health conditions and mild to moderate mental health difficulties.
Passion for Support works with a variety of individuals, including those who fund their own care, people using an Individual Budget to support independent living, and individuals receiving end-of-life care.
Passion for Support is committed to delivering compassionate, person-centred care that respects each individual’s needs and preferences, helping them to live as comfortably, safely and independently as possible in their own homes and communities.
After this apprenticeship
Completing the apprenticeship opens up the opportunity to become a team leader.
Things to consider
Due to the nature of the role, which involves providing intimate personal care including bathing, toileting and personal hygiene to female customers who have expressed a requirement for female carers, this position is open to female applicants only. This is considered an occupational requirement under Schedule 9, Part 1 of the Equality Act 2010.
Full UK driving licence and access to own vehicle.
Employee benefits
Mileage is paid at 45p per mile.