Summary
Are you passionate about technology and ready to begin your career in IT? We’re looking for an enthusiastic ICT Apprentice to join our growing team in Stockport. This is an excellent opportunity to gain hands-on experience in a fast-paced business while working towards a Level 3 ICT Apprenticeship.
What you will do at work
- Provide first-line technical support to colleagues across the business
- Diagnose and resolve hardware, software and network issues
- Set up and configure laptops, desktops, mobile devices and peripherals
- Support Microsoft 365 applications, user accounts and access permissions
- Install and maintain Windows operating systems and business software
- Assist with network infrastructure, connectivity and troubleshooting
- Help maintain IT equipment, asset registers and documentation
- Support cybersecurity best practices, including device security, system upgrades and technology deployments
Requirements and skills
Skills
- Communication skills
- IT skills
- Customer care skills
- Problem solving skills
- Team working
- Initiative
About this employer
Our Digital Marketing, IT Infrastructure, Content Creation, and Data Analytics apprenticeships are designed in collaboration with employers. We combine expert teaching and learning with real-world experience to equip our apprentices with the skills, knowledge, attitudes and behaviours for a successful career.
After this apprenticeship
- Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab)
- Successful completion of the apprenticeship may lead to a permanent full-time role, subject to performance and business needs
Things to consider
- Has a genuine interest in IT and emerging technologies
- Enjoys problem-solving and investigating technical issues
- Has a keen interest in areas such as networking, cloud computing, cybersecurity or hardware
- Is organised, motivated and eager to learn
- Has excellent communication and customer service skills
- Can work effectively both independently and as part of a team
- Has a positive attitude and a willingness to develop new technical skills