Summary
We’re looking for an enthusiastic IT 1st Line Support apprentice to join our organisation in Hazel Grove, Stockport. This is a fantastic opportunity for someone looking to build their career in IT while gaining valuable hands-on experience in a professional environment.
What you will do at work
- Provide first line support to our clients.
- Installing and configuring computer hardware operating systems, troubleshooting applications
- Monitor and maintain computer system and network problems – diagnosing and solving hardware-software faults.
- Setting up new users’ accounts and profiles.
- Replacing parts as required and testing and evaluating new technology.
Requirements and skills
Skills
- Communication skills
- IT skills
- Problem solving skills
- Team working
About this employer
At ITD Software, we simplify business operations by removing unnecessary complexity and focusing on what truly matters. Efficiency, ease of use, and our clean, intuitive design help teams work smarter and faster, while our dedicated support ensures every process runs smoothly from day one.
After this apprenticeship
- Your earnings can increase over time with an apprenticeship.
- Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
- Further progression may well be available in other areas within our sector, upon successful completion of the apprenticeship.
Things to consider
- Must be local to Hazel Grove/Stockport and able to commute easily to the workplace.
- Must have a genuine interest and background in IT.
- Some previous IT-related experience or education is required, such as college, short courses or previous work experience.
- IT should be more than just a hobby, we’re looking for someone who is serious about building a career in IT.