Summary
Are you looking to kick-start your career in IT and gain real-world experience in a technical environment? We have an exciting opportunity for an IT Infrastructure Apprentice to join our growing team in Bolton.
What you will do at work
- Assist with the installation, configuration and maintenance of IT hardware and software.
- Support users with technical issues across desktops, laptops, printers and mobile devices.
- Help monitor network performance and resolve connectivity issues.
- Carry out routine system maintenance and software updates.
- Assist with user account creation, password management and access permissions.
- Support cloud-based services, including Microsoft 365 and business applications.
- Learn about network infrastructure, servers, virtualisation and cybersecurity.
- Maintain IT documentation and update asset management records.
Requirements and skills
Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Team working
- Initiative
About this employer
Our Digital Marketing, IT Infrastructure, Content Creation, and Data Analytics apprenticeships are designed in collaboration with employers. We combine expert teaching and learning with real-world experience to equip our apprentices with the skills, knowledge, attitudes and behaviours for a successful career.
After this apprenticeship
Your earnings can increase over time with an apprenticeship.
Successful completion of the apprenticeship may lead to a permanent full-time role, subject to performance and business needs.
Things to consider
- Has a genuine passion for technology and IT infrastructure.
- Enjoys troubleshooting technical issues and finding practical solutions.
- Is eager to learn new technologies and develop their technical knowledge.
- Has an interest in networking, cloud computing, cybersecurity or system administration.
- Has excellent communication and customer service skills.
- Is organised, proactive and able to prioritise tasks.
- Works well independently and as part of a team.