Summary
Our Private Clients team helps high net-worth individuals protect some of their most valuable possessions such a luxury homes and high performance vehicles. As an apprentice, you’ll learn how we work closely with clients to understand their needs and arrange tailored insurance solutions at a competitive price.
What you will do at work
- Learn the foundations of high net-worth motor and home insurance, and how an Account Handler supports clients
- Build your confidence speaking with clients and understanding their individual insurance needs
- Help the team manage communications with insurers and underwriters to find appropriate insurance solutions for clients
- Learn how to manage client enquiries and provide clear, accurate information
- Learn how amendments to insurance policies are managed as well as the policy renewals process
- Develop strong relationships and provide a professional and personal service
- Support with maintaining accurate and up-to-date client records
Requirements and skills
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
- Number skills
- Logical
- Team working
Qualifications
- GCSE English (4) – essential
- GCSE Maths (4) – essential
About this employer
Howden is a global insurance group with employee ownership at its heart. We’re experts helping clients adapt and thrive in a changing world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees and spanning 56 countries.
Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden.
After this apprenticeship
Our apprentices join Howden on permanent contracts from day one. After successfully completing the 18-month programme, you’ll transition out of the apprenticeship and continue developing your skills, expertise and career within your chosen area of the business.