Summary
Great opportunity to join Expeditors and gain your Level 3 International Freight Forwarding qualification. Earn while you learn and progress through out company to become a valued member of the team.
What you will do at work
- Support the smooth movement of air freight, road freight and customs shipments
- Accurately enter and maintain shipment information within company systems
- Track and trace shipments and provide updates to customers, suppliers and colleagues
- Assist with customs clearance activities, including preparing and checking customs documentation
- Support the arrangement of transport and final delivery of shipments
- Communicate professionally with customers, overseas offices, carriers, customs authorities and transport
providers - Help ensure accurate billing, invoicing and maintenance of shipment records
- Follow company procedures, customer requirements and compliance regulations at all times
- Escalate shipment delays, discrepancies or operational issues where required
- Support the team in achieving service, quality and performance targets
- Identify opportunities to improve operational efficiency and productivity
- Complete apprenticeship training and development activities to build knowledge of freight forwarding, customs
processes and logistics operations - Demonstrate professionalism, integrity and a commitment to excellent customer service
Apprentice responsibilities
- Learn freight-forwarding and customs procedures
- Follow company policies and health & safety requirements
- Provide good customer service and professional communication
- Keep accurate records and update databases
- Support experienced import/export staff with daily operations
- Develop knowledge of Incoterms, customs procedures, air waybills, cargo handling and international trade
Training
- Monthly remote workshops with your delivery tutor
- BIFA workshops
- Off job training hours to complete your training
Requirements and skills
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Physical fitness
Qualifications
- GCSE Maths & English (A*-C/ 4-9) – desired
About this employer
Expeditors is a Fortune 500 global logistics company offering highly optimised and customised supply chain solutions. We are a service-based company offering a highly flexible approach to supply chain management. At the core of our cultural philosophy is a mission to exceed customers’ expectations through excellence in our service. We offer apprenticeships in International Trade and Logistics. Through this apprenticeship you will gain a rounded understanding of the freight forwarding industry setting you up for a long lasting career.
After this apprenticeship
To progress within the company and begin a long term career within the freight industry.
Things to consider
- GCSE English (Grade A*-C/ 4-9) desirable
- GCSE Maths (Grade A*-C/ 4-9) desirable
- Communication skills
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Proactive