Hospitality Supervisor Apprenticeship in Upminster at Marstons – Crumpled Horn Upminster

Salary£16,926 / year
Work typeIn person
LocationUpminster
Job typeApprenticeship Jobs
Closes10 Dec 2026
LevelAdvanced
Starts16 Dec 2026
Hours30 a week
Duration1 Year 3 Months

Job description

Summary

Are you ready to turn your hand to new skills? We’re looking for a motivated individual to join our team as a Hospitality Supervisor.

What you will do at work

We’re on the lookout for a Supervisor to join our team!

Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand-out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!

As Supervisor you’ll: Have a natural talent for leading and motivating others, you’ll share moments of joy with our team and guests. You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more.

  • Have previous experience in a similar Supervisor or Team Leader role
  • Work with wider pub management team to ensure the business runs efficiently and profitably
  • Opening and closing, stocking, and cashing up
  • Be a role model for customer service
  • Ability to think on the spot and use your initiative
  • Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away

What comes next is up to you: If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!

What you get from us: You’ll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career – with genuine benefits that include:

  • 30% off at all our pubs, restaurants, and hotels
  • A reliable hours contract, to give you the security you deserve
  • Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
  • Flexible and part time hours offered to work around your family or higher education
  • Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
  • Health Screening Discounts
  • Long Service Awards
  • Gym Discounts
  • 24-hour GP helpline
  • Mortgage Advice and support
  • Fantastic range of apprenticeship programmes to support your career
  • A friendly and lively atmosphere, working alongside passionate and diverse teammates
  • Access to Licensed Trade Charity for financial, mental, and emotional well-being support

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.

At Marston’s, you will be working towards your Marston’s Academy Hospitality Supervisor Level 3 Apprenticeship qualification over the course of 15 months.

Training

Marston’s Academy Hospitality Supervisor Apprenticeship Level 3, including Functional Skills in Maths and English.

Requirements and skills

Skills

  • Team Working
  • Organisation Skills

Qualifications

  • null None required (None required) – desired

About this employer

We've been running pubs and brewing beer in one form or another for more than 185 years – a heritage that we're incredibly proud of! Today we operate more than 1,400 pubs, bars and hotels.

After this apprenticeship

Marston’s offer ongoing training and support and actively encourage their employees to progress.

Employer

Marstons - Crumpled Horn Upminster

Listed via Find an Apprenticeship

Training provider

Training provider
Lifetime Training Group
Training course
Hospitality supervisor (level 3)
Working pattern
Shift work including evenings and weekends. Exact shifts to be confirmed.

Published by the employer on Find an apprenticeship, the government vacancy service.

Location

33-37 Corbetts Tey Road
Upminster, London
RM14 2AJ
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