Summary
Working as part of the Operations team based in Exeter office, the Apprentice Freight Forwarder will be responsible for the delivery of an effective and efficient service to the business and to the Operations Department.
What you will do at work
- Provide admin and operational support to the Operational Department, allowing the Supervisor to pass operational work back to branch.
- Work closely with internal and external customers.
- Use of Next Gen/MS Office as requested.
- Invoicing and job costing.
- Customs Entries.
- Assist in all aspects of the operation where/when required.
- Focus on customer service.
- Regular customer communication / meetings and business reviews.
- Ensure all reports, including internal and customer specific, are completed within the deadline.
- Resolve queries from customers and suppliers.
- Operate within companies’ QA system.
- Any other tasks as directed by their supervisor or line manager.
- Admin as required.
- Ensure Best Practice models are adopted throughout the department.
- All other tasks as requested by management.
Training
On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.
Requirements and skills
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Number skills
- Team working
Qualifications
- GCSE English (Minimum Grade C or 4) – essential
- GCSE Maths (Minimum Grade C or 4) – essential
About this employer
GEODIS Freight Forwarding UK Ltd supplies and combines freight services, information management and added value into integrated solutions. As part of the GEODIS Group, GEODIS Freight Forwarding supports GEODIS’ capacity to offer customers one partner to solve their supply chain challenges worldwide. It has revenues of 2 billion euro’s and more than 5000 employees working in 45 countries around the world.
After this apprenticeship
A permanent position with good career prospects.