Summary
Do you want to work in healthcare and make a difference? Train as an Apprentice Dental Receptionist and begin your pathway to a professional dental career while supporting patients at the heart of the practice.
What you will do at work
This is your opportunity to work within a professional dental practice while studying for your
Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist
specific training. You’ll develop the skills needed to provide excellent patient service and
support the smooth running of a busy dental practice.
Key duties may include:
Greeting patients and welcoming them into the practiceManaging appointment bookings and diary systemsHandling patient enquiries both in person and over the phoneProcessing payments and maintaining accurate patient recordsSupporting the dental team with administrative tasksEnsuring a positive patient experience from arrival to departureMaintaining confidentiality and professionalism at all times
Training
Provided by Tempdent:
• Level 2 Customer Service Practitioner Apprenticeship
• Dental Receptionist specific training
• Functional Skills (if applicable)
• Flexible online delivery model
• Induction and regular progress support
Requirements and skills
Skills
- Administrative Skills
- Attention to Detail
- Customer Care Skills
- Initative
- IT Skills
- Non judgemental
- Organisational Skills
- Problem Solving Skills
- Teamworking
- Communication Skills
- Professionalism
- Telephone Skills
- Time Management
Qualifications
- GCSE Maths (4) – desired
- GCSE English (4) – desired
About this employer
This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.
After this apprenticeship
Possibility of a full time role after the completion of the Apprenticeship and progression within the practice.