Summary
The Level 3 Data Technician apprenticeship with Business Insights and Analytics, in close collaboration with employer partners seeking a programme surpassing the Business Administrator apprenticeship. This apprenticeship equips learners to excel in data management, report accuracy, and data dashboard creation using Excel.
What you will do at work
- Provide proactive administrative and organisational support to the Directors and advisory team
- Act as a professional first point of contact for both internal staff and external clients
- Manage diaries, arrange meetings, and coordinate schedules across the team
- Prepare and edit correspondence, documents, and Excel reports as required
- Maintain accurate records and input all client communications into the CRM system
- Ensure client data is handled, updated, and exported securely and efficiently
- Monitor and manage email inboxes, prioritising tasks and correspondence appropriately
- Support the business in achieving monthly revenue targets through efficient coordination and admin
- Help manage inbound and outbound communications with prospects and clients
- Track and follow up on tasks, meetings, and deadlines to support smooth team operations
- Work closely with Directors to ensure the Consultant Team remains productive, well-organised, and responsive
Training
- Apprenticeships include time away from working for specialist training
- You’ll study to gain professional knowledge and skills
Requirements and skills
Skills
- Communication skills
- Organisation skills
- Microsoft Office Suite and CRM
- Strong written and verbal
- Time-management
- Work under pressure
- Multitasking
About this employer
The Directors Helpline is a trusted, impartial business consultancy supporting SME directors across the UK through financial and operational challenges. With over 15 years’ experience and more than 20,000 directors helped, we provide clear, confidential advice on issues ranging from HMRC arrears and Bounce Back Loan repayments to restructuring and insolvency. Backed by a 4.9★ Trustpilot rating, we are known for our integrity, transparency, and director-first ethos.
After this apprenticeship
Business Consultant.
Things to consider
- Experience in an administrative support role
- Previous involvement in sales administration, business support, or consultancy
- Ability to maintain confidentiality and work under pressure in a fast-paced environment
Employee benefits
Be part of a close-knit, dedicated team supporting real people in challenging business situations.
Receive ongoing support, clear structure, and exposure to a fast-moving consultancy environment.