Summary
We’re looking for a motivated and detail-oriented Data Analyst Apprentice to join our team. This is an exciting opportunity to develop practical data analysis skills. You’ll gain experience in data preparation, reporting and database administration, while also supporting the registration of new interpreters and translators.
What you will do at work
- Assist the in-house Data Analyst with gathering, checking and organising data relating to clients, confirmation rates, languages, services, KPIs, finance and other business requirements.
- Learn and follow agreed processes for producing accurate data, escalating questions or inconsistencies to the in-house Data Analyst.
- Support the preparation of routine management reports and dashboards under supervision.
- Maintain and update customer and supplier databases accurately, following guidance and data-protection requirements.
- Assist with vetting and registering interpreters and translators and keeping records up to date.
- Respond to routine interpreter enquiries, record issues and achievements, and refer more complex matters to the appropriate colleague.
- Share information accurately and appropriately, seeking approval where required.
- Work towards daily, weekly and monthly deadlines with support from the in-house Data Analyst.
- Provide basic troubleshooting and administrative support to the team, escalating technical or complex issues.
- Complete apprenticeship learning, training and assessments, applying new skills in the workplace.
- Undertake other relevant duties as required, including supporting the registration of interpreters in line with business demand and the approved registration criteria, under the supervision of the in-house Data Analyst.
Requirements and skills
Skills
- Communication skills
- Attention to detail
- Problem solving skills
- Administrative skills
- Analytical skills
- Team working
About this employer
Translate UK began by serving language needs across Yorkshire and now works across the UK, Europe and Asia. The team focuses on flexible, professional and confidential support, matching clients with qualified linguists suited to the appointment, document or sector.
After this apprenticeship
Your earnings can increase over time with an apprenticeship.
Successful completion of the apprenticeship may lead to a permanent full-time role, subject to performance and business needs.
Things to consider
- Professional and courteous telephone manner
- Willingness to learn, ask questions and develop problem-solving skills
- Clear written and verbal communication skills
- Ability to follow instructions, processes and confidentiality requirements
- Able to work reliably as part of a team and complete assigned tasks with supervision
- Basic IT skills and confidence using Microsoft Office, with a willingness to develop further
- An interest in data, databases and producing accurate information
- Ability to organise workload and manage priorities with guidance
- Good attention to detail and willingness to complete routine tasks accurately
- Positive, responsive and flexible approach to work
- Commitment to completing the apprenticeship programme and developing within the role