Summary
Our apprenticeship programme offers world-class training, tailored on-the-job learning, and insight into our brands, customers, competitors, and the wider sector. You’ll be supported by a dedicated mentor, and work toward a nationally recognised qualification – laying the foundation for a confident and capable career in customer service.
What you will do at work
- As a Customer Service Apprentice, you’ll play a vital role as the voice of our business – supporting pubs, restaurants, and other customers with equipment inquiries and maintenance requests
- You will apply your passion, dedication, and talent to help our business grow and be to be first choice for our people, our customers and our consumers
- In return we’ll develop and invest in your skills and experience and give you the best start on your career journey
- Based on a hybrid schedule at our Burton-on-Trent Head Office, you’ll build skills, handle diverse tasks, and foster strong relationships with colleagues and customers
Training
- Customer Service Practitioner Level 2 Apprenticeship Standard
Requirements and skills
Skills
- Adaptable
- Curious
- Collaborative
- Passionate
- Proactive
Qualifications
- GCSE Maths, English, Science (5 GCSE (grades 4-9)) – essential
About this employer
Molson Coors has been bringing people together over a cold beer for more than 200 years. Our brands include Coors, Carling, Madri Excepcional, Blue Moon, Staropramen, Doom Bar, Aspall and Rekorderlig. We operate in over 100 countries, with 16,000 colleagues who care about great beer, responsible drinking and a more sustainable future.
After this apprenticeship
- Customer Service Practitioner