Summary
Combines paid employment with practical learning to help organizations run smoothly, through communication, organisation improvement, support, customer support, Processing orders.
You receive a regular wage, paid holiday, and employee benefits, fully funded training.
What you will do at work
- Answering incoming calls and taking & processing orders
- Providing administrative support to our Sales Representatives and General Manager.
- Liaising with our secondary depot and overseeing orders from start to finish
- Working closely with and supporting our Operations Coordinator
- Looking after our customers and handling all aspects of customer service
- Keeping on top of details, solving problems and making sure everything runs smoothly
Training
- At work on the job training and monthly online virtual masterclasses with the training provider
Requirements and skills
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
- Organised
Qualifications
- GCSE English (4 or above) – essential
- GCSE Maths (4 or above) – essential
About this employer
-
We are a family run business with strong core values in an ever-changing world.
Our mission is simple, supply a variety of leading luxury bathroom products with the latest contemporary designs at affordable prices. Our products demonstrate comfort, reliability and practicality without compromising on quality whatsoever.
After this apprenticeship
- Full time role at the business that the apprentice is at
- Customer service administrator
- Senior administrator
Things to consider
- Confident and professional on the phone
- Excellent written and verbal communication skills
- Organised, reliable and great at managing their time
- Can multitask and prioritise effectively
- Proactive and resourceful when problems arise
- A positive, can-do attitude
- Can use Microsoft Office packages
Employee benefits
- Company pension, free onsite parking,