Summary
This qualification teaches the core principles of consultative selling and account management required to enhance the customer journey. You will undertake training in all aspects of the end-to-end consultative sales and account management process, providing you with the knowledge, skills and behaviours required of a professional salesperson.
What you will do at work
As a Trainee Business Development Executive, you’ll learn everything you need to become a successful salesperson. You’ll be supported by experienced managers who will coach you every step of the way.
Your responsibilities will include:
- Speaking to new and existing customers over the phone
- Answering inbound enquiries and qualifying potential clients
- Making outbound calls to introduce our debt recovery services
- Building relationships with businesses and individuals
- Learning how to identify sales opportunities and convert enquiries into new clients
- Keeping customer records up to date using our CRM system
- Working closely with our Managing Director and Operations team
- Following up with prospective clients and maintaining a healthy sales pipeline
- Helping create engaging content across our social media platforms
- Working towards achievable daily, weekly, and monthly targets while earning uncapped commission
Training
We deliver this qualification as a blended learning programme which includes both physical and virtual classrooms, eLearning modules, skills development activities, on the job training and most importantly one-to-one coaching and support on a monthly basis from a development coach.
Requirements and skills
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Team working
- Initiative
- Resilient
- Confident
- Motivated by targets
About this employer
As one of the UK’s leading debt recovery specialists, we’re known for delivering fast, effective solutions for businesses and individuals.
After this apprenticeship
We’ll provide full training, ongoing coaching, and support to help you develop into a successful Business Development Executive.
Things to consider
Previous experience in retail, hospitality, customer service, telesales, or sales is beneficial but not essential.
Employee benefits
- Full training and ongoing development
- Clear career progression opportunities
- Pension scheme
- Additional holidays including bank holidays, Christmas, and your birthday off
- All-expenses-paid team nights out at some of Leeds’ best venues
- Regular social events including quiz nights, gaming nights, and more
- Top performer incentives and prizes
- On-site café