Summary
An exciting opportunity to join a successful vehicle repairs business. We are a busy workshop with multiple telephone and walk in customer queries throughout the day. You will be handling administration duties as well as all general office work. This role would ideally suit someone who holds strong organisational and communication skills.
What you will do at work
- Welcoming customers and booking them in
- Answering phones
- Providing office support including customer support
- Keeping well-organised files and records of business activity
- Keeping computer databases up to date
- Interacting with customers and suppliers either on the phone or in person
- Following up on business communications, billing, and ordering
- Communicating with suppliers and vendors
- Invoicing
- Building relationships with customers
- Sending emails
- Collecting and sorting post
- Scheduling appointments
- Being ready for any other administrative tasks that are required
Training
- Level 3 Business Administration qualification
- 1 online college training day a week
Requirements and skills
Skills
- Communication skills
- Organisation skills
- Customer care skills
Qualifications
- GCSE English (4/C or above) – essential
- GCSE Maths (4/C or above) – essential
About this employer
We are a small family run business working to keep our customers safely on the road.
After this apprenticeship
Full time position.