Summary
Ready to earn, learn and make an impact? Join Rentstart as a Level 3 Business Administration Apprentice. Gain hands-on business experience, work on meaningful community projects and develop skills that’ll set you up for the future, all while helping to tackle homelessness!
What you will do at work
At Rentstart, we believe everyone deserves a safe place to call home. We are a fast paced, forward thinking charity dedicated to combatting homelessness and helping vulnerably housed people rebuild their lives. By working directly with local communities, landlords, and partners, we house and support over 150 people every year.
As our Business Administration Apprentice, you won’t just be learning the ropes of a professional office, you will be the operational backbone of a team that changes lives every single day.
You will provide administrative support to the Head of Operations and wider team, ensuring the smooth day to day delivery of Rentstart’s homelessness services by:
- Provide general admin assistance to staff
- Manage shared inboxes, answer calls, and draft routine correspondence
- Maintain accurate paper and digital filing systems, handle document processing (printing/scanning), and order office supplies
- Manage diaries, schedule meetings, prepare agendas, and take minutes
- Follow up on action points and assist with project administration
- Process review paperwork and track annual leave
- Help prepare reports for trustees, funders, and stakeholders, and liaise with IT support
- Maintain basic financial records and spreadsheets as required
Training
You will develop a firm grounding within organisational operations, functional processes, and the wider working environment. You will also gain skills including record and document production, decision making, planning, organisation, and project management, advancing your administration potential and preparing you for progression.
Units of study will include:
- Principles of Business Administration
- Personal and Professional Development
- Managing Performance
- Your Organisation
- Communication in a Business Environment
- Project Management
- ICT for Business
Requirements and skills
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Team working
- Initiative
- Non judgemental
- Patience
Qualifications
- GCSE Maths (4) – essential
- GCSE English (4) – essential
About this employer
At Rentstart, we believe everyone deserves a safe place to call home. As a dedicated charity operating across Elmbridge, we prevent homelessness and empower vulnerable people to rebuild their lives. From securing private tenancies and deposit guarantees to providing life-changing ongoing support, training, and guidance. Our small and passionate team makes a tangible difference every single day. If you want your work to have an immediate, positive impact on your local community, this is where you belong."
After this apprenticeship
This role could naturally lead to progression into positions such as:
- Administrative Assistant
- Office Administrator
- Service Administrator
- Operations Assistant
- Housing Support Administrator
- Charity Operations Coordinator