Summary
We are looking for a confident and conscientious Apprentice School Travel Assistant to join our busy School Travel Service. You will support the Team Leader with sickness and absence recording, arranging cover, office and financial administration, and handling telephone enquiries.
What you will do at work
- To complete daily / weekly attendance records including off-the-job trackers
- To gather evidence as instructed by the training provider in order to compile a portfolio for End Point Assessment
- To attend meetings and/or training as set out by the training provider at the start of the apprenticeship
- Carry out administrative activities to support the provision of safe, efficient, and effective school travel services for children and young persons from 5 25 years of age, ensuring high customer service standards are maintained, with key responsibility for a designated area of the City
Support activities for the travel planning and daily operational activities to deliver effective travel arrangements, including raising purchase orders, in the most cost-effective manner, including continuous route optimisation, in line with agreed policies and procedures and provide support to junior staff.
Requirements and skills
Skills
- Communication skills
- IT skills
- Problem solving skills
- Team working
Qualifications
- GCSE English (4) – essential
- GCSE Maths (4) – essential
About this employer
Being part of the Southampton City Council team requires people who are willing to take personal responsibility for delivering excellence, to work with others to achieve the best possible outcomes, to embrace change and new opportunities, to make the most of the resources available to us and to think and act in the best interests of our customers. Southampton City Council are responsible for providing a number of services to the residents of Southampton including waste, housing, benefits, libraries, community support, marriages etc. and our aim is to give our customers the best service possible.
After this apprenticeship
Although we can’t guarantee you a permanent job at the end of your apprenticeship, we will support you to apply for other roles within the council, and help make sure you are ready for a wider job search with support from our Employment Skills team.