Summary
SOMEWHERE Agency are looking for a Apprentice Business & Wholesale Administrator to join their growing team.
What you will do at work
- Assist with wholesale paperwork, including order
spreadsheets, client order history and buyer information - Process orders accurately using our wholesale systems
(BrandBoom, JOOR, NuORDER), and help resolve order issues so all orders are submitted to brands before the end of the season - Support invoicing, payments and order tracking with the Brand Managers
- Buyer communications and customer service
- Manage the support inbox as a first point of contact for
general enquiries, customer service, stock swaps and reorders - Help prepare and send the weekly product bulletin to buyers
- Represent SOMEWHERE professionally by phone, email and in person, as a brand ambassador
- Keep the CRM and buyer contact database accurate and up
to date, and pull information for Brand Managers and the Director when needed - Research new buyer prospects and support basic market analysis
- Monitor client markdowns and flag them to Brand Managers
- Produce documents, reports and records to company
standards, handling confidential information in line with GDPR - Book existing and target buyer appointments and manage the showroom diary
- Receive, unpack, prepare and price samples at the start of each season
- Help set up and break down the showroom before and after
selling season, keeping it immaculate and organised - Assist at appointments and email follow-up information to buyers straight away
- Help plan and coordinate small projects, such as showroom
events or trade shows - Take on a workplace improvement project (for example, a
better order-tracking or CRM process), which forms part of your End-Point Assessment
Training
Full day-to-day training will be provided by the employer.
This apprenticeship qualification is called Level 3 Business Administrator
The learning will be delivered by dedicated, industry-specialist tutors via sessions.
These session take place once or twice per month, for roughly 1.5 – 2 hours , at a time convenient for both you and the employer.
Requirements and skills
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Qualifications
- GCSE English (A* – C / 9 – 4) – essential
- GCSE Maths (A* – C / 9 – 4) – essential
About this employer
SOMEWHERE is a London-based fashion wholesale agency and showroom specialising in contemporary womenswear brands across the UK and Ireland. Founded in 2012 by Daniella “Danni” Alves Braithwaite, the agency represents a curated portfolio of Scandinavian and European fashion brands, connecting international labels with leading UK and Irish retailers.
With particular strength in Danish and Scandinavian fashion, SOMEWHERE is recognised for introducing contemporary brands with strong creative identity, craftsmanship and commercial appeal to the UK market. The agency works closely with independent boutiques, department stores and premium online retailers, building long-term wholesale partnerships across the UK and Ireland.
After this apprenticeship
Potential progression within the business and onto further apprenticeships.