Summary
Our client is seeking an enthusiastic and organised Business Administrator Apprentice to support the day-to-day operations of a busy artisan bakery business. You’ll gain experience in administration, customer service, order processing, supplier coordination and business support while developing valuable workplace skills.
What you will do at work
Provide administrative support to the bakery management and wider team
Answer customer enquiries by phone, email and in person
Process customer orders and maintain accurate records
Manage diaries, bookings and delivery schedules
Assist with stock ordering and supplier administration
Maintain databases, spreadsheets and filing systems
Support invoicing, purchase orders and basic financial administration
Coordinate communications with customers, suppliers and delivery partners
Assist with organising catering and corporate orders
Monitor and update internal systems and business documentation
Prepare reports, correspondence and administrative documents
Support recruitment, staff records and training administration where required
Help maintain health and safety, compliance and operational records
Assist with marketing activities, promotions and customer communications
Provide general office support to ensure the smooth running of the business
Work collaboratively with bakery, café and management teams
Contribute to improving business processes and efficiency
Work towards achieving the Level 3 Business Administrator Apprenticeship qualification
Training
Training completed online and in the workplace
Requirements and skills
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Patience
Qualifications
- GCSE English (5) – desired
- GCSE Maths (5) – desired
About this employer
Our client is an award-winning artisan food business known for producing high-quality baked goods and delivering outstanding customer service. Operating in a fast-paced environment, they work with retail, wholesale and corporate customers, combining traditional craftsmanship with modern business practices. This apprenticeship offers excellent exposure to business operations, customer service and administration within a growing and successful organisation.
After this apprenticeship
Full time employment