Summary
Our client is seeking a proactive and organised Business Administrator Apprentice to support a busy promotional merchandise and branded products business. You’ll gain experience in customer service, sales administration, order processing, supplier coordination and business operations while developing valuable workplace skills.
What you will do at work
- Provide administrative support to the sales, operations and customer service teams
- Process customer orders and ensure information is accurately recorded
- Liaise with clients, suppliers and manufacturers regarding orders and deliveries
- Respond to telephone and email enquiries in a professional manner
- Prepare quotations, order confirmations and business correspondence
- Maintain customer records, databases and filing systems
- Track orders and update customers on progress and delivery timescales
- Support stock control and inventory administration
- Assist with invoicing and purchase order administration
- Manage shared inboxes and distribute enquiries to the appropriate team members
- Coordinate meetings, appointments and team schedules
- Support marketing and promotional activities where required
- Produce reports, spreadsheets and administrative documents
- Ensure accurate record-keeping across internal systems
- Build strong relationships with customers and suppliers
- Provide general office administration to support the smooth running of the business
- Assist with project coordination and client accounts
- Work towards achieving the Level 3 Business Administrator Apprenticeship qualification
Training
Training completed online and in the workplace.
Requirements and skills
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Team working
- Initiative
Qualifications
- GCSE English (5) – desired
- GCSE Maths (5) – desired
About this employer
Our client is a well-established supplier of promotional merchandise and branded products, helping organisations strengthen their brand visibility through high-quality, customised solutions. They work with businesses across a wide range of sectors, managing projects from initial enquiry through to production and delivery. Known for their customer-focused approach, creativity and attention to detail, they offer a fast-paced and supportive working environment where apprentices can gain valuable experience in administration, customer service, sales support and business operations.
After this apprenticeship
Full time employment.
Things to consider
Very flexible attitude to duties needed.