Summary
Duties include answering phones, customer support, stock management, bookkeeping, paperwork and organising emails. We’re looking for someone friendly, reliable and organised, with good IT skills. Admin experience preferred.
What you will do at work
- Answering phones and handling customer enquiries.
- Welcoming customers and providing helpful, professional support.
- Supporting stock management, including deliveries, stock records and ordering.
- Assisting with bookkeeping, invoices and payment records.
- Managing paperwork, filing and keeping business records up to date.
- Organising emails and following up on enquiries.
- Providing general day-to-day office support.
Requirements and skills
Skills
- IT skills
- Organisation skills
- Customer care skills
- Administrative skills
- Analytical skills
- Team working
- Initiative
- Confident telephone manner
- Accurate
- Able to prioritise tasks
Qualifications
- GCSE English & Maths (4/C) – essential
About this employer
SMB Autoparts is a family-run business in Iver, serving the local motoring community since 1990. Combining a car parts shop with garage services, we bring practical expertise and a personal touch to keeping our customers on the road.
After this apprenticeship
Business management.
Things to consider
Ideally has previous administration or bookkeeping experience. Motor trade experience would be a bonus.