Summary
Working in a CQC-regulated adult social care setting, you’ll provide key administrative support to help services run smoothly and meet regulatory standards. We’re seeking a motivated, organised and proactive individual with strong attention to detail, who can manage priorities, use initiative and support high-quality care outcomes.
What you will do at work
General duties including (full training will be provided:
- Maintaining accurate resident, service user and staff records.
- Supporting recruitment administration, training records and staff rotas.
- Keeping compliance trackers and evidence folders up to date.
- Managing telephone calls, emails and general enquiries professionally.
- Supporting the management team with correspondence, meeting minutes and day-to-day administration.
- Handling confidential information with care and discretion. – Supporting the organisation in maintaining compliance with CQC regulatory requirements and good governance practices.
The successful applicant will have:
- Experience in health and social care administration.
- An understanding of CQC regulatory requirements and good governance practices.
- Strong organisational skills, attention to detail and communication skills (verbal and written).
- Strong IT skills, including Microsoft Word, Excel and email.
- An innovative, proactive and solution-focused approach to work.
- The ability to self-motivate, use initiative and work independently.
- The ability to work effectively as part of a team.
- A professional manner and clear communication skills.
- The ability to prioritise tasks and manage competing deadlines.
- An understanding of confidentiality and data protection.
Training
Training will be at Doncaster College where you will access a wide range of facilities on offer.
Day release.
You will undertake The Level 3 Business Administration apprenticeship standard.
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
You will undertake Functional Skills for English and/or Maths if needed
You will undertake both on and off the job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience.
Requirements and skills
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Qualifications
- GCSE English (4/C) – essential
- GCSE Maths (4/C) – essential
- CQC regulated business awareness (Pass+) – desired
- IT Skills (pass) – desired
About this employer
The organisation is a care home and home care provider in doncaster, we are CQC registered as “good” and want to be one of the best and well reputable providers of care in Doncaster and surrounding areas.
After this apprenticeship
Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate. Several opportunities for career progression on completion.
Things to consider
You must be able to travel to and from work and college.
Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).
We need to ask all applicants whether they have any relevant criminal convictions and or pending investigation as defined by the Rehabilitation of Offenders Act 1974. Relevant meaning offences against a person, whether violent or sexual, offences involving drugs or controlled substances, or theft. A declaration of a relevant Criminal Conviction will result in a Risk Assessment being carried out to determine whether the applicant poses a risk to the welfare or safety of others. This does not include warnings, cautions, reprimands and (for example) speeding fines/points.
A YES ANSWER DOES NOT AUTOMATICALLY EXCLUDE YOUR APPLICATION.