Summary
We are looking for an Apprenticeship Resourcer to join the apprenticeship team at Bushbury, Wolverhampton Nova Training.You will be the first person that learners are engaging with when applying for an apprenticeship. You will be identifying if the candidate is eligible for the vacancy of interest. Offering advice and guidance to candidates.
What you will do at work
- Search and resource candidates applying for apprenticeships using the official apprenticeship website
- Make contact with candidates via telephone, email and messaging
- Conduct telephone interviews and shortlist candidates by evaluating their skills, experience and career goals
- Identifying if candidates have any additional needs or learning difficulties that may require additional support
- Drive learner engagement to increase the uptake of Nova’s apprenticeship programmes
- Contact learner web enquiries
- Deliver high quality advice & guidance to all candidates
- Complete candidate application forms, conduct prior attainment checks and deliver and document high quality IAG
- Prepare comprehensive candidate profiles to present to account holders/employers
- Maintain awareness of vacancies to cross reference candidates for multiple apprenticeship opportunities
- Answer all incoming telephone calls in a professional manner, direct calls to the correct destination
- Take messages when appropriate and ensure they are delivered without delay
- Adhere strictly to GDPR legislation and Health & Safety at Work Act 1974, following all of Nova Training policies and procedures
Training
- Functional Skills Level 2 maths and English if required
- Business Administration Level 3
- No day release is required all training is completed on-the-job
Requirements and skills
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
- Customer Service
- Confidence
- Good Grammar & writing skills
Qualifications
- GCSE Maths and English (4) – essential
About this employer
Nova was established as a Private Training Provider in September 1992 and celebrated its 25th anniversary in 2017. We are part of the recruitment agency Staff Select Ltd. Over the years Nova has operated a number of youth and adult training programmes and also delivered employer led programmes and qualifications such as NVQ's and Apprenticeships.
Our Head Office has always remained in Willenhall Town Centre (within Walsall Local Authority). Historically we have delivered training programmes across all four Black Country Local Authorities. In 2001 we opened our first centre outside the Black Country, setting up a motor vehicle workshop in Telford.
After this apprenticeship
A chance for a full-time position if business needs allow and performace is at high-level.
Things to consider
- Grade 4/C or above in maths and English
- Computer literate
Employee benefits
Compressed working hours available. Shifts to be confirmed.