Summary
We have a fantastic new opportunity, we are looking for someone that has a good telephone manner, client facing and customer service skills. Apply now and gain valuable experience!
What you will do at work
Key Responsibilities:
Business Generation:
- Win new lettings instructions through valuations and relationship building
- Proactively generate landlord leads and new business opportunities
- Maintain and grow a strong local network of landlords and investors
- Conduct market appraisals and provide pricing advice
- Lettings Negotiation
- Register applicants and match suitable properties
- Conduct viewings and negotiate offers between landlords and tenants
- Progress lets from offer agreed to completion
- Achieve agreed monthly lettings targets
- Client Management
- Build long-term relationships with landlords
- Provide regular market updates and advice
- Deliver high levels of customer service throughout the lettings process
- Administration & Compliance
- Ensure all lettings comply with current legislation and company procedures
- Maintain accurate CRM records
- Liaise with property management and administration teams
Training
- Level 3 Business Administration
- Functional Skills in maths and English (if required)
Requirements and skills
Skills
- Customer care skills
- Problem solving skills
- Team working
- Patience
Qualifications
- GCSE English (4) – desired
- GCSE Maths (4) – desired
About this employer
Martin Brookes are a leading and pioneering one-stop Estate Agency. The company is owned by landlords and property investors, who therefore understand landlords needs better than most estate agents. We provide an innovative and bespoke service, which relieves the stress you encounter whether you are buying, selling, letting or renting a property. Our partnership incorporates Estate Agency, Property Maintenance, Independent Mortgage and Financial Consultants, and Solicitors. We have an excellent administration team, who work with us to ensure the efficiency and expedience of our service to meet the company ethos, which is to “be transparent, add value and find solutions”. Our team of staff are highly qualified, extremely knowledgeable and recognised in their independent professions. We are dedicated to providing a professional service with a personal touch. Our dynamic, multi-lingual team generates a constant stream of high quality enquiries from both local and overseas customers and maintains a large register of corporate and international contacts. We have a very client orientated code of conduct with a pro-active approach to identify and meet your requirements. Whatever the enquiry, you will find an array of competent staff to assist and answer your queries.
After this apprenticeship
The successful candidate can progress on to further training or into employment.
Things to consider
Note: If you do not have the desirable qualifications or work experience, First Rung can assist you with training and work experience opportunities. Please do not contact the employer directly — all enquiries must go through First Rung.