Summary
We are looking for an organised and enthusiastic Business Administration Apprentice to join our team. This is an excellent opportunity for someone looking to start a career in administration while gaining valuable workplace experience and working towards a nationally recognised Business Administrator Apprenticeship.
What you will do at work
General Administration:
• Answer phone calls and respond to emails, directing inquiries appropriately. (MAIN TASK)
• Maintain accurate and up-to-date records, including minutes of meetings
• Manage office supplies – PPE/ stationery ordering.
Keeping filing cabinets in order.
Client & Care Coordination:
• Support the care coordination team with updating documentation.
• Communicate with service users and their families to triage to Manager any inquiries.
• Assist in processing referrals and onboarding new clients, care management system.
Compliance & Record Keeping:
• Assist in preparing documentation for inspections and audits.
• Support health and safety compliance within the office environment.
Training
One day per month to take place at Northampton College
Requirements and skills
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Team working
- Initiative
Qualifications
- GCSE English (4) – essential
- GCSE Maths (4) – essential
About this employer
We provide the highest quality home care services and are proud to have a reputation for excellence.
Our friendly, highly skilled, and professional carers are our most valuable assets, and we invest heavily in their training and development.
Their dedicated approach enables people with health conditions or impairments to live fuller, happier, more independent lives in the comfort of their own homes.
After this apprenticeship
Care Administrator