Level 2 Travel and Tourism Course in Paignton. Classes run at South Devon College, full-time during the day. The course takes one year to complete. You'll study both the practical and theoretical sides of the travel and hospitality industry, covering customer care, destination knowledge, and the skills employers look for across a range of sectors. Entry requires a minimum of four GCSEs at grade 3 or above, including Maths and English. Assessment is by coursework, combining individual and group tasks.
Who this course is for
The travel and hospitality industry is a vibrant and continually evolving sector, with a vast range of exciting career opportunities. Hospitality and customer care skills are also essential to any role that you take on in the future. This course will enable you to progress your career in several directions having developed a range of skills for a range of sectors. The course is assessed by coursework and involves both practical and theoretical lessons, as well as individual and group work. Upon successful completion, you will have the opportunity to progress to further study. Alternatively, you could progress to an apprenticeship or you could seek employment in the industry, travel agencies or in any customer service roles so that you can immediately put skills you develop at College into practice. The travel industry scope and size is worldwide and all sectors are continually seeking to recruit newly qualified, confident and enthusiastic personnel. You will be able to demonstrate immediately the soft skills and industry knowledge that you developed at South Devon College, and have a great chance to land that dream job.
Entry requirements
You must have a GCSE Grade 3(D) in Maths, You must have a GCSE Grade 3(D) in English, You will need to have achieved a minimum of 4 GCSEs at grade 3(D) or above, You should have a genuine interest in this subject, You must be willing to take part in group discussions and practical activities
What you will learn
You'll explore how the travel and tourism industry is structured and how it operates.
You'll develop customer service and hospitality skills used across many sectors.
You'll study destinations, products, and services relevant to the travel industry.
You'll practise communication skills through group discussions and practical activities.
You'll build knowledge of career routes within travel, tourism, and hospitality.
How you will learn
You'll learn through a combination of practical and theoretical classroom lessons at South Devon College. Assessment is entirely by coursework. You'll complete both individual assignments and group work tasks throughout the year. There are no written exams.
What you will need to bring
The centre will provide most materials. South Devon College will confirm anything else you need before you start.
Where next
Jobs you could do
Travel agent: advising customers on holidays and bookings
Holiday rep: supporting tourists at UK or overseas destinations
Customer service advisor: handling enquiries in travel or hospitality settings
Cabin crew: working on commercial flights with passengers
Hotel receptionist: front-of-house role in accommodation
Tour operator assistant: coordinating travel packages and itineraries
What you could study next
Level 3 Diploma in Travel and Tourism: a natural next step if you want to specialise further or move into supervisory roles.
Level 3 Diploma in Hospitality Management: broadens your options into hotel and events management.
Higher National Certificate (HNC) in Tourism Management: a higher-level route for those considering management or degree-level study.
