Level 2 Cabin Crew Course in Bristol. Classes run at SGS College Filton Campus, full-time during the day. Most full-time places are for learners aged 16 to 18 years old. If you are 19 or over, please check with the college directly, as concessions may be available and some full-time programmes may not be suitable. The course runs for 432 hours and covers the knowledge and skills airlines look for in cabin crew roles, from passenger safety to customer service.
Who this course is for
Most full-time courses at SGS are for learners aged 16-18 with some provision available for those aged 14 plus on request. If you are aged 19 and over then formal qualifications that are a prerequisite for younger age groups may not be suitable. Please check the college website www.sgscol.ac.uk for more in-depth information regarding full-time study programmes or contact us on 0800 0567 253 or email [email protected]
What you will learn
You'll learn the safety and emergency procedures used on commercial flights.
You'll develop customer service skills for working with passengers in a professional setting.
You'll study the roles and responsibilities of cabin crew on board an aircraft.
You'll learn about aviation regulations and the airline industry.
You'll develop communication skills for handling a range of passenger situations.
You'll build knowledge of first aid and health procedures relevant to in-flight environments.
How you will learn
You'll study in a classroom at SGS College Filton Campus. Learning is delivered through taught sessions, group activities, and practical exercises. Assessment is through assignments and coursework completed during the course. You'll be assessed on your knowledge of cabin crew procedures, customer service, and aviation safety.
What you will need to bring
The centre will provide most materials. SGS College Filton Campus will confirm anything else you need before you start.
Where next
Jobs you could do
Cabin crew member: work on short or long-haul commercial flights.
Ground handling agent: assist passengers and aircraft at the airport.
Airport customer service agent: support passengers through check-in and boarding.
Travel consultant: plan and sell travel packages for customers.
Holiday rep: support holidaymakers at their destination on behalf of a tour operator.
What you could study next
Level 3 Travel and Tourism Qualification: deepen your knowledge of the travel industry and open doors to supervisory or specialist roles.
Level 3 Extended Diploma in Travel and Tourism: a broader qualification suited to those considering higher education in hospitality or tourism.
Airline-specific training: once employed, airlines provide their own mandatory cabin crew training before you fly.
