Level 1 Hospitality and Catering Course at New Directions College

Cost£331.50
Duration40 hours
LevelLevel 1
DeliveryClassroom based
Start22 Feb 2027
Study modePart-time
AttendanceDaytime
Awarding bodyGateway Qualifications awarding body

About this course

Level 1 Hospitality and Catering Course in Reading. Classes run at New Directions College. Daytime sessions run part-time, covering around 40 hours in total, so you can fit study around other commitments. The course prepares you to work in the hospitality sector, covering customer service and food safety. These are two of the core skills employers look for in hospitality and catering roles. You'll finish with a Gateway Qualifications Level 1 Award in Hospitality and Catering with certificate.

Who this course is for

This course is designed to prepare learners to work in the Hospitality sector including Customer services and Food Safety

What you will learn

  • You'll develop customer service skills for hospitality settings.
  • You'll learn food safety principles used in catering environments.
  • You'll understand how hospitality businesses operate day to day.
  • You'll practise how to communicate with customers professionally.
  • You'll learn how to handle food safely and hygienically.

How you will learn

You'll learn through classroom-based sessions at New Directions College. Learning is delivered face to face, with activities and tasks that build your knowledge of hospitality and catering. Assessment is based on the work you complete during the course, including assignments or practical tasks that demonstrate your skills in customer service and food safety.

What you will need to bring

The centre will provide most materials. New Directions College will confirm anything else you need before you start.

Where next

Jobs you could do

  • Catering assistant: support kitchen teams in cafes, canteens, or restaurants.
  • Front of house staff: serve customers in restaurants, hotels, or cafes.
  • Hotel receptionist: first point of contact for guests at a hotel.
  • Barista or cafe assistant: prepare drinks and serve customers.
  • Kitchen porter: keep kitchens clean and assist with food preparation.
  • Hospitality team member: general roles across hotels, events, or venues.

What you could study next

A Level 1 hospitality and catering qualification opens the door to further study. You could move on to a Level 2 Award or Certificate in Hospitality and Catering, which covers more specialist skills and is recognised by more employers. From there, a Level 2 Food Safety in Catering qualification strengthens your options in kitchen and catering roles. Some learners also progress to a Level 2 NVQ in Hospitality Services.