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Level 1 Business and Retail Course in Bournemouth

Cost£200.00
Duration13 weeks
LevelLevel 1
DeliveryClassroom based
Start15 Sep 2026
Study modePart-time
AttendanceDaytime
Awarding bodyGateway Qualifications awarding body
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About this course

Level 1 Business and Retail Course in Bournemouth. Classes run at Kings Park Leisure & Learning Centre on Tuesday afternoons.

The course runs for 13 weeks, part-time. You'll study communication skills for work. That means writing documents, using software, and speaking clearly in different work situations. These are practical skills for the course environments.

You'll finish with a Gateway Qualifications Award in Business and Retail.

Who this course is for

This course is for anyone seeking to enter or re-enter a career in a business or retail environment.

What you will learn

  • You'll produce written documents for different work purposes.
  • You'll use text, images, and graphics in written communication.
  • You'll use software to present written work clearly.
  • You'll communicate clearly in different workplace situations.
  • You'll adapt your language and tone to suit the situation.
  • You'll share work-related information with a group.
  • You'll practise professional conversations with colleagues.

How you will learn

You'll learn in a classroom at Kings Park Leisure & Learning Centre. Sessions run on Tuesday afternoons, 1pm to 4pm. You'll complete written tasks and take part in group activities. Assessment is based on the work you produce during the course.

What you will need to bring

The centre will provide most materials. Kings Park Leisure & Learning Centre will confirm anything else you need before you start.

Where next

Jobs you could do

  • Retail assistant, serving customers on a shop floor.
  • Sales assistant, helping customers choose and buy products.
  • Customer service assistant, handling queries in person or by phone.
  • Office assistant, supporting a team with admin and communication tasks.

What you could study next

  • Level 2 Certificate in Retail Skills, a natural next step for retail roles.
  • Level 2 Award in Customer Service, useful for customer-facing work.
  • Level 2 Business Administration qualification, for office and admin careers.
Apply on webenrol.com →
Apply now →

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