Free Level 3 Travel and Tourism Course in Luton. Classes run at Luton Sixth Form College, full-time during the day over two years. You'll need GCSE English and Maths at grade 3 or above to apply. The course covers tour operations, airlines, visitor attractions, travel agents, and the wider global tourism industry. You'll work on projects and assignments based on real workplace situations, develop customer service skills, and carry out independent research including organised industry visits. This level 3 travel and tourism qualification is awarded by NCFE.
Who this course is for
Since 2010 Travel and Tourism has been the fastest growing sector in the UK in employment terms, providing more than 3.1 million jobs in a variety of areas including tour operations, airlines, visitor attractions and travel agents as well as strategic authorities dealing with travel to the UK. It is also one of the worlds largest industries providing numerous opportunities for overseas employment.
Entry requirements
In addition to our general entry requirements, you must have:
GCSE English grade 3
GCSE Maths grade 3
What you will learn
You'll explore how tour operations, airlines, and travel agents work as businesses.
You'll study visitor attractions and how they manage customers and marketing.
You'll investigate travel destinations and how to research and present destination information.
You'll develop customer service skills relevant to the travel and tourism industry.
You'll carry out mystery shopper investigations and observations at real industry locations.
You'll learn how to work independently and as part of a group on research projects.
You'll gain an understanding of overseas employment opportunities in global tourism.
How you will learn
All work is internally assessed. You'll complete assignments and coursework alongside practical tasks such as case studies, discussions, presentations, and role plays. Learning is built around projects based on realistic workplace situations. The course includes organised visits to attractions and industry organisations, where you'll carry out research and observations. There are also potential work experience opportunities with a travel company local to Luton.
What you will need to bring
The centre will provide most materials. Luton Sixth Form College will confirm anything else you need before you start.
Where next
Jobs you could do
Travel agent, helping customers plan and book holidays
Tour operator, putting together and selling travel packages
Airline customer service agent, supporting passengers at airports
Visitor attraction team member, working at theme parks or heritage sites
Holiday rep, supporting tourists at overseas destinations
Tourism marketing assistant, promoting destinations and travel products
Hotel reservations coordinator, managing bookings and guest services
What you could study next
Level 4 or HNC in Travel and Tourism Management: a natural next step if you want to move into supervisory or management roles in the industry.
Degree in Tourism Management or Hospitality: many universities accept this Diploma as part of their entry requirements for related undergraduate courses.
Apprenticeship in Travel or Hospitality: combine work and study at a higher level once you have industry experience.
