Free Level 3 Travel and Tourism Course in Burton-on-Trent

CostFREE
Duration1 year
LevelLevel 3
DeliveryClassroom based
Start6 Sep 2027
Study modeFull-time
AttendanceDaytime
Awarding bodyNCFE awarding body

About this course

Free Level 3 Travel and Tourism Course in Burton-on-Trent. Classes run at Burton Town Centre Campus, full-time during the day.

You'll study a range of tourism subjects, including air passenger handling, holiday representation, cruise operations, and events management. The course includes a period of work experience in the tourism industry. You'll also hear from guest speakers with industry backgrounds. The course takes one year full-time.

You'll need a minimum of four GCSEs at grade 4 or above, or a Level 2 equivalent in English and maths, plus a successful interview. You'll finish with an NCFE Introductory Diploma in Travel and Tourism.

Who this course is for

This intensive two-year course is suitable for those who wish to work in hotels, airports, events management, cruise operations and visitor attractions. You will complete projects based on real-life workplace situations, activities and demands and will study a range of tourism subjects, including handling air passengers, holiday representatives and the cruise sector. In order to enhance your skills and understanding, you will also undertake a period of work experience within the tourism industry.

Entry requirements

Minimum of 4 GCSEs at Grade C or above (if this does not include English and maths these MUST be studied as part of the Level 3 programme) or Level 2 Functional Skills equivalent in English and maths; successful interview and initial assessment; successful completion of Level 2 programme (progressing learners).

What you will learn

  • You'll explore how the travel and tourism industry is structured, including tour operators, airlines, and visitor attractions.
  • You'll study air passenger handling and airport operations.
  • You'll learn about the role of holiday representatives and resort work.
  • You'll examine cruise ship operations and the cruise sector.
  • You'll develop skills in customer service for travel and tourism settings.
  • You'll complete projects based on real workplace situations and demands.
  • You'll gain practical experience through a period of work experience in the industry.

How you will learn

You'll learn through classroom-based sessions, practical projects, and work experience. Teaching draws on real-life industry scenarios. Guest speakers, including people working in travel and tourism, contribute to your learning. You'll be assessed through coursework and projects throughout the year.

What you will need to bring

Burton Town Centre Campus will confirm what you need before you start.

Where next

Jobs you could do

  • Travel consultant, advises customers on holidays and travel arrangements.
  • Holiday representative, supports tourists at resorts on behalf of a tour operator.
  • Cabin crew, works on board aircraft to look after passengers.
  • Cruise ship hospitality staff, delivers customer service on board cruise ships.
  • Events coordinator, supports the planning and running of conferences and events.
  • Visitor attraction assistant, works at museums, theme parks, or heritage sites.
  • Airport customer service agent, assists passengers at check-in or in the terminal.

What you could study next

  • HNC or HND in Travel and Tourism (Level 4 or Level 5), a natural next step into higher-level study in the sector.
  • A degree in Tourism Management or Hospitality (Level 6), for those aiming at management roles.
  • Apprenticeship in Travel or Events, combining work and study at Level 3 or above.
  • IATA qualifications, specialist airline and travel industry certifications valued by employers in aviation and ticketing.

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