Free Level 3 ICT Systems Support Course in Nuneaton. Full-time daytime classes run at North Warwickshire and South Leicestershire College Nuneaton Campus over two years. You'll need four GCSEs at grade C/4 or above, or a relevant Level 2 qualification, to get started. The course covers the knowledge and practical skills needed to support and maintain ICT systems in a workplace setting. It's a strong foundation for an IT support career, and the City and Guilds name carries weight with employers.
Who this course is for
This programme is suitable for school leavers. If you are interested in persuing this course as an adult please get in contact with us.
Entry requirements
Entry requirements are 4 GCSE at Grade C/4 or above or a relevant Level 2 qualification.
What you will learn
You'll learn how to install, configure, and maintain computer hardware and software.
You'll develop skills in diagnosing and resolving ICT faults and technical problems.
You'll understand how networks are set up and how to support users connected to them.
You'll learn how to keep systems secure and protect data.
You'll practise communicating technical information clearly to non-technical users.
You'll gain knowledge of IT service management and how support teams operate.
How you will learn
You'll learn through classroom-based sessions at the Nuneaton Campus, combining taught lessons with hands-on practical work. Assessment is through a mix of assignments, practical tasks, and written work completed throughout the two years. There are no formal written exams as the sole method of assessment. Your progress is tracked through coursework submitted at key points during the programme.
What you will need to bring
The centre will provide most materials. North Warwickshire and South Leicestershire College Nuneaton Campus will confirm anything else you need before you start.
Where next
Jobs you could do
IT support technician: diagnose and fix hardware and software issues for users.
Help desk analyst: handle technical queries and escalate problems as needed.
Network support technician: assist with maintaining and monitoring business networks.
Systems administrator: manage day-to-day operation of an organisation's IT systems.
IT field engineer: travel to client sites to install and repair equipment.
Junior cybersecurity analyst: support teams monitoring systems for threats.
What you could study next
Level 4 Higher National Certificate (HNC) in Computing: a natural next step if you want to deepen your technical knowledge and move into more specialist or senior IT roles.
Degree-level computing or cybersecurity programmes: available at many universities and some colleges, building on your Level 3 foundation.
Vendor certifications (CompTIA, Microsoft, Cisco): industry-recognised credentials that complement your Diploma and are valued by employers hiring for specific technical roles.
