Free Level 3 Computer Course in Carlisle – Carlisle Library

CostFREE
Duration15 weeks
LevelEntry Level
DeliveryClassroom based
Start30 Sep 2026
Study modePart-time
AttendanceDaytime
Awarding bodyGateway Qualifications awarding body

About this course

Free Essential Digital Skills (Entry 3) in Carlisle. Classes run at Carlisle Library, part-time during the day.

The course runs over 15 weeks and suits anyone building digital confidence from scratch. There are no formal entry requirements. You'll have an initial assessment to make sure this is the right level for you. You'll learn to use online platforms for everyday tasks: booking appointments, making payments, video calling, and creating documents. You'll also practise troubleshooting basic problems on a device.

You'll finish with an Entry Level 3 Essential Digital Skills qualification from Gateway Qualifications.

Who this course is for

The qualification provides learners with the essential digital skills which are needed in a wide range of situations in life and at work. For example, successful learners will be able to make appointments, order goods and services, organise payments using online platforms, conduct video calls, create, edit and save a range of documents, and troubleshoot basic problems on their device.

Entry requirements

The qualification is designed for students with little or no digital skills and there are no formal entry requirements. It is, however, useful for learners to be able to turn on and control a device, connect it to the internet and open browsers and applications. You will need to complete an initial assessment with the centre to ensure this is the right level of qualification for you. You may like to do the Basic IT skills workshop or the Introduction to IT before starting this course.

What you will learn

  • You'll book appointments and order goods using online platforms.
  • You'll make payments safely through online services.
  • You'll make and manage video calls.
  • You'll create, edit, and save documents on a device.
  • You'll troubleshoot basic problems on a computer or tablet.
  • You'll connect a device to the internet and use browsers and apps.

How you will learn

You'll learn in a classroom at Carlisle Library with a tutor. Sessions are part-time and run during the day. Learning is hands-on: you'll practise digital tasks on a device during class. Assessment is based on demonstrating the skills covered in the course.

What you will need to bring

The centre will provide most materials. Carlisle Library will confirm anything else you need before you start.

Where next

Jobs you could do

  • Receptionist, uses online booking and email systems daily.
  • Retail assistant, processes online orders and digital payments.
  • Care assistant, completes digital records and communicates via online platforms.
  • Administrator, creates and manages documents and spreadsheets.
  • Customer service advisor, handles queries by email and online chat.

What you could study next

  • Functional Skills English or Maths at Entry Level 3 or Level 1, useful if you want to strengthen core skills alongside digital ones.
  • Essential Digital Skills Level 1, the next step up from this qualification, covering more advanced everyday digital tasks.
  • Level 1 IT User Skills, builds on your digital foundation for work-based tasks.

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