Free Level 2 Mental Health Needs Course in Liverpool

CostFREE
Duration1 year
LevelLevel 2
DeliveryClassroom based
Start9 Aug 2026
Study modePart-time
AttendanceEvening
Awarding bodyNCFE awarding body

About this course

Free Level 2 Understanding Working with People with Mental Health Needs Course in Liverpool. Evening classes run at The City of Liverpool College Arts Centre, so you can fit study around your existing commitments. The course covers the role of the mental health worker, approaches to care and support, and duty of care for people experiencing mental ill-health. You'll need to be aged 19 or over and have at least a Level 1 English qualification. The course typically takes one year part-time.

Who this course is for

1 in 4 people will experience a mental health problem every year in England. This online course in Understanding Working with People with Mental Health Needs will give you a better understanding of care and support for those with mental health problems. You'll learn about the role of the mental health worker, the processes and approaches involved in care and how to support people who are experiencing mental ill-health. The qualification will help to develop your understanding of duty of care and the different treatment options that are available for mental health problems. You will gain skills and understanding to improve the experiences of service users, understand the importance of duty of care in adult health and social care, understand the role of the mental health worker and learn the correct approach to care and management

Entry requirements

To be eligible for this course you need to be aged 19+ and over, have at least a Level 1 English, good IT skills and access to a PC or laptop. For further information please email [email protected] and one of the team will get back to you.

What you will learn

  • You'll understand the range of mental health conditions and how they affect people's daily lives.
  • You'll learn about the role of the mental health worker and what good support looks like.
  • You'll explore the processes and approaches used in mental health care.
  • You'll understand duty of care and your responsibilities when supporting people with mental health needs.
  • You'll learn how to communicate effectively and sensitively with people experiencing mental ill-health.
  • You'll develop knowledge of the services and agencies involved in mental health support.

How you will learn

Classes are delivered in the classroom at The City of Liverpool College Arts Centre on an evening timetable. You'll also need access to a PC or laptop, as some elements involve online study. Assessment is through written assignments and knowledge-based tasks. You'll need good IT skills to complete the coursework.

What you will need to bring

You'll need access to a PC or laptop for coursework. The City of Liverpool College Arts Centre will confirm anything else you need before you start.

Where next

Jobs you could do

  • Mental health support worker: assist people with day-to-day mental health needs
  • Care assistant: support adults in residential or community settings
  • Community support worker: help people manage mental health in the community
  • Healthcare assistant: entry-level role in NHS or private mental health services
  • Recovery worker: support people through mental health recovery programmes
  • Wellbeing worker: promote mental health and resilience in community settings

What you could study next

  • Level 3 Diploma in Adult Care: the next step for those moving into senior support roles.
  • Level 3 Award in Mental Health First Aid: a focused qualification recognised by employers in health and social care.
  • Level 3 Certificate in Understanding Mental Health: deepens your knowledge for specialist or supervisory roles.
  • Access to HE Diploma (Nursing or Social Science): if you're considering a degree in mental health nursing, social work, or a related field.

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