Post A Job
Advertise Courses
Search Jobs
Search Courses

Free Level 2 Understanding Behaviour that Challenges Course Online – Burton and South Derbyshire College

CostFREE
Duration12 weeks
LevelLevel 2
DeliveryOnline
StartFlexible
Awarding bodyTraining Qualifications UK awarding body
Apply now →

About this course

Free Level 2 Understanding Behaviour that Challenges Course. Study online at your own pace, fitting learning around your work and personal commitments.

The course runs over 12 weeks. You'll explore why people behave as they do, the difference between conflict and challenging behaviour, and how aggression differs from assertive behaviour. You'll also look at the impact of these behaviours and learn practical strategies to support positive outcomes. The content suits people working in care, education, or support settings.

You'll finish with a Level 2 Certificate in Understanding Behaviour that Challenges.

Who this course is for

Whether in a workplace environment or in our personal lives, we may all encounter behaviour that challenges. This qualification explores possible causes which could explain why people behave as they do, helping you to develop your understanding and deal with these situations in an appropriate way. This course is suitable for individuals working in a workplace environment or education setting that may encounter challenging behaviour. This course investigates the difference between conflict and behaviour that challenges, and aggression vs assertive behaviour. You will look at the impact and possible justification for these behaviours, considering what the root cause could be. This course will equip you with pro-active strategies to support positive behaviour. This is an online course. You will receive your welcome email with further details within 48 hours of enrolment. Once you have enrolled, you will be asked to provide a copy of an official form of ID, such as passport, before receiving your login details.

What you will learn

  • You'll identify possible causes of behaviour that challenges in workplace and personal settings.
  • You'll distinguish between conflict and behaviour that challenges.
  • You'll understand the difference between aggression and assertive behaviour.
  • You'll explore the impact of challenging behaviour on individuals and those around them.
  • You'll consider the root causes and possible justifications for these behaviours.
  • You'll develop proactive strategies to support and encourage positive behaviour.

How you will learn

You study entirely online, working through course materials at your own pace within the 12-week timeframe. After enrolling, you'll receive a welcome email within 48 hours with your login details. You'll need to provide a copy of official photo ID, such as a passport, before accessing the course. Assessment is through the online course materials provided by Burton and South Derbyshire College.

What you will need to bring

You'll need a valid form of photo ID, such as a passport, to verify your identity before you start. Burton and South Derbyshire College will confirm anything else you need after enrolment.

Where next

Jobs you could do

  • Care assistant, supporting adults with day-to-day needs in care settings.
  • Support worker, helping people with learning disabilities or mental health needs.
  • Teaching assistant, working alongside teachers in schools or special education.
  • SEN support worker, providing one-to-one support for pupils with additional needs.
  • Residential care worker, supporting individuals in a residential or supported living setting.
  • Community support worker, assisting vulnerable adults in community-based roles.

What you could study next

  • Level 3 Diploma in Adult Care, the next step for those moving into senior care or supervisory roles.
  • Level 3 Award in Education and Training, useful if you work in or move into a teaching or training role.
  • Level 2 Diploma in Care, a broader qualification covering core adult care skills alongside this specialist knowledge.
Apply on bsdc.ac.uk →
Apply now →

Related courses at Burton and South Derbyshire College

More courses near you