Level 2 Travel and Tourism Course in Grimsby. Classes run full-time at Grimsby Institute, five days a week during the day. Fees may apply if you're 19 or over. Contact the college to confirm what you'd pay. Over roughly ten months, you'll build knowledge across the travel and tourism industry, covering destinations, customer service, and how the sector operates. This travel and tourism qualification is a solid foundation for roles in travel agencies, airports, tour operations, and hospitality.
You'll explore key destinations and how to match them to customer needs.
You'll learn how travel agencies, tour operators, and transport providers work together.
You'll develop customer service skills specific to the travel and tourism industry.
You'll study how to handle travel documentation, bookings, and itineraries.
You'll gain an understanding of health, safety, and security in tourism settings.
You'll look at how global events and trends affect the travel sector.
How you will learn
You'll study in the classroom at Grimsby Institute, with a mix of taught sessions, group work, and practical tasks. Assessment is through assignments and coursework that you complete throughout the course. There are no formal written exams. Your work is assessed against the NCFE qualification standards.
What you will need to bring
The centre will provide most materials. Grimsby Institute will confirm anything else you need before you start.
Where next
Jobs you could do
Travel agent. Advise customers and arrange holidays and business travel.
Holiday rep. Support tourists at resorts on behalf of a tour operator.
Airport customer service agent. Assist passengers at check-in and departures.
Tour operator assistant. Help plan and coordinate package holidays.
Visitor attraction assistant. Work in tourism venues, museums, or heritage sites.
Cruise line hospitality staff. Deliver customer service on board cruise ships.
What you could study next
Level 3 Diploma in Travel and Tourism. Deepen your knowledge and move into supervisory or specialist roles in the sector.
Level 3 Diploma in Hospitality Management. Broaden into hotels, events, and hospitality leadership.
Higher National Certificate (HNC) in Tourism. A higher-level route if you want to move toward management or degree-level study.
