Cost�2000.00 A high level of personal grooming is required for this course. You will need approximately �250 to cover course-related trips, uniform and resources.
Level 2 Travel and Tourism Course in Hastings. Classes run at East Sussex College Hastings Station Plaza Campus, full-time during the day. The course runs for one year and covers worldwide destinations, visitor attractions, tour operations, and customer service for the travel and leisure industry. You'll train in specialist facilities, including a working check-in desk and a section of an Airbus A320 for cabin crew scenarios. You'll also attend the World Travel Market trade show in London. To join, you'll need at least four GCSEs at grade 3 to 9, including English or maths at grade 3, or completion of a Level 1 course.
Who this course is for
Join us for this Level 2 course, where you will learn more about the travel, tourism and leisure industry. You will improve your communication skills and learn about tourist information services, worldwide travel destinations and the scale of tourism in the UK.
Entry requirements
Minimum four grade 3-9 at GCSE or successful completion of the Level 1 course, and English or maths at grade 3.
What you will learn
You'll explore worldwide travel and tourism destinations and what makes them popular
You'll study UK travel and tourism destinations and the scale of the domestic tourism industry
You'll learn about visitor attractions and how they operate
You'll develop interpersonal and customer service skills for the travel and tourism workplace
You'll study tour operations and travel planning
You'll learn the role of resort representatives and how they work with customers
You'll gain insight from industry professionals through guest sessions and the World Travel Market trade show
How you will learn
Assessment is varied. You'll sit online examinations and complete written assignments. You'll take part in role plays and practical assessments, including transfer speeches and welcome meetings. You'll also complete short answer question sheets and design industry manuals. Classroom sessions are supported by specialist facilities on site, including a working check-in desk and a section of an Airbus A320.
What you will need to bring
The centre will confirm exact requirements before you start. Budget around £250 for course-related trips, uniform, and resources. A high standard of personal presentation is expected throughout the course.
Where next
Jobs you could do
Travel consultant: advising customers on holidays and travel arrangements
Resort representative: supporting tourists at holiday destinations abroad
Cabin crew: working on commercial flights as part of an airline team
Customer service advisor: handling enquiries for travel or leisure companies
Tour operator assistant: helping plan and coordinate package holidays
Visitor attraction staff: working at museums, theme parks, or heritage sites
What you could study next
Level 2 Air Cabin Crew Course: a specialist route if you want to work on commercial flights.
Level 3 Foundation Diploma in Travel and Tourism: the natural next step for deeper study and stronger career options in the industry.
Level 3 qualifications in Hospitality or Events Management: if you want to broaden into related sectors.
