Level 2 Travel and Tourism Course in Dover. Classes run at Dover Technical College, full-time during the day. If you're under 18, the course is free. If you're 19 or over, fees may apply, so contact the college for details. The course runs for around 97 weeks and covers how the travel and tourism industry works, from destination marketing and customer service to cruise operations and resort representation. A standout feature is the on-site plane simulation suite, where you can practise cabin crew skills in a realistic setting. You'll also take part in employer engagement activities and trips, including potential international visits.
Who this course is for
Get an introduction into the Travel and Tourism industry and fulfil your potential, as you gain the confidence and skills to succeed within your career.
What you will learn
You'll explore how tourism destinations attract and retain visitors
You'll study European and international holiday destinations
You'll develop customer service skills specific to the travel and tourism industry
You'll learn about the cruise industry and tour operations
You'll gain an introduction to the role of a resort representative
You'll gain an introduction to the role of cabin crew
You'll practise practical skills in an on-site plane simulation suite
You'll understand how travel and tourism businesses operate commercially
How you will learn
You'll learn through classroom-based sessions at Dover Technical College, supported by practical training in the on-site plane simulation suite. Employer engagement opportunities and industry trips, including potential international travel, form part of the course. Assessment is through coursework and practical tasks set throughout the programme.
What you will need to bring
The centre will provide most materials. Dover Technical College will confirm anything else you need before you start.
Where next
Jobs you could do
Cabin crew member: work on commercial flights, serving passengers
Holiday rep: support tourists at resorts abroad
Travel agent: advise customers and book holidays and flights
Tour operator assistant: help plan and coordinate travel packages
Visitor attraction staff: work at tourist sites and heritage venues
Customer service advisor: handle bookings and queries for travel companies
What you could study next
Level 3 Diploma in Travel and Tourism: deepen your industry knowledge and move into supervisory or specialist roles
Level 3 Extended Diploma in Travel and Tourism: a broader qualification that can support progression to higher education or management roles
Apprenticeship in Travel Consultant or Cabin Crew: earn while you learn in a real industry role
Higher National Certificate (HNC) in Tourism Management: for those looking to move into management or degree-level study