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Free Level 2 Team Leading Course Online – Thurrock Council

CostFREE
Duration37 weeks
LevelLevel 2
DeliveryOnline
Start4 Jan 2027
Awarding bodyNCFE awarding body
Apply now →

About this course

Free Level 2 Team Leading Course. Study online at your own pace over 37 weeks, fitting learning around your work and home life.

The course covers effective communication, team leadership, coaching, workplace relationships, conflict resolution, and personal development. You'll build the knowledge needed to lead and support others in a workplace setting. You'll need to attend a short in-person Meet The Team session before you start.

You'll finish with the NCFE Level 2 Certificate in Principles of Team Leading.

Who this course is for

"This course will help learners to develop the skills, knowledge and confidence needed to lead and support others in the workplace. Learners will gain an understanding of effective communication, team leadership, coaching, workplace relationships, conflict resolution and personal development while working towards the NCFE Level 2 Certificate in Principles of Team Leading."

Entry requirements

"You must have good skills/knowledge at the previous level.

You will need to come in to Meet The Team - these sessions could last 3 hours. You will need to book a session via the enrolment button on our website, or by calling 01375 372476."

What you will learn

  • You'll learn how to communicate effectively with a team.
  • You'll understand the principles of team leadership and what makes a good leader.
  • You'll explore coaching techniques to support and develop others.
  • You'll learn how to build positive workplace relationships.
  • You'll develop skills in managing and resolving conflict at work.
  • You'll reflect on your own personal development as a leader.

How you will learn

You study online, working through course materials at your own pace. Assessment is based on written assignments and knowledge-based tasks completed throughout the course. You will need to attend one in-person Meet The Team session at the start, which can last up to three hours. Book your session via the enrolment button on the Thurrock Council website or by calling 01375 372476.

What you will need to bring

You will need a device with internet access to study online. Thurrock Council will confirm what else you need before you start.

Where next

Jobs you could do

  • Team leader, leads a small team in any sector.
  • Supervisor, oversees day-to-day work and supports staff.
  • First line manager, a step up that may need further experience or a higher-level qualification.
  • Customer service team leader, manages a customer-facing team.

What you could study next

  • Level 3 Diploma in Management or Leadership, the natural next step if you want to move into a more senior management role.
  • Level 3 Award in Education and Training, useful if you want to move into coaching or training others.
  • Level 3 NVQ in Business Administration, broadens your skills across office and management settings.
Apply on courses.thurrockglobal.net →
Apply now →

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