Free Level 2 Team Leading Course. Study online. You can work through the course at your own pace, fitting study around your job and other commitments. The course covers the principles of leading a team, including communication, planning work, and supporting team members. It typically takes 6 months to complete. You'll need to be aged 19 or over to be eligible for funding; further eligibility may depend on where you live and your income.
Who this course is for
This qualification is aimed at learners who are looking to expand their knowledge in this area as an addional qualification to support their role.
Entry requirements
To be eligible for funding for courses you must be over 19 years of age as at 31st August in the current academic year and not be an apprentice,further eligibility may be linked to where you live and your individual income.
What you will learn
You'll understand the role and responsibilities of a team leader.
You'll learn how to plan and allocate work within a team.
You'll explore how to communicate clearly and effectively with team members.
You'll understand how to support and motivate people in a team setting.
You'll learn how to monitor performance and give feedback.
You'll understand how to manage conflict within a team.
You'll explore the importance of continuous improvement in a team context.
How you will learn
You'll study online, working through course materials in your own time. Assessment is through written assignments and knowledge-based questions that you complete and submit online. There are no exams. You'll work toward the TQUK Level 2 Certificate in Principles of Team Leading by demonstrating your understanding across the units.
What you will need to bring
The centre will provide most materials. Northallerton Adult Learning and Skills Service will confirm anything else you need before you start.
Where next
Jobs you could do
Team leader: supervise and coordinate a small team day-to-day.
Shift supervisor: oversee staff and operations during a shift.
Section manager: manage a department or area within a business.
Customer service team leader: lead a frontline customer-facing team.
Warehouse team leader: coordinate picking, packing, and logistics teams.
Retail supervisor: support store management and lead sales staff.
What you could study next
Level 3 Award or Certificate in Leadership and Management (ILM or CMI): the next step if you want to move into a more senior management role.
Level 3 NVQ Diploma in Management: a work-based qualification that builds on team leading skills with broader management responsibilities.
Level 3 Business Administration Qualification: useful if your team leader role sits within an office or administrative environment.
