Free Level 2 Team Leading Course. Study online, at your own pace, in your own time. The course runs over 12 weeks and fits around work, family, or other commitments. You'll build the knowledge and skills that team leaders use every day, covering topics such as communication, managing performance, and supporting a team. A personal tutor guides you throughout, providing feedback on your work and support via remote tutorials. You'll need a good level of written English and maths to get started. No formal qualifications are required.
Who this course is for
Adults
Entry requirements
No formal qualifications but a good level of written English and maths is required.
What you will learn
You'll understand the role and responsibilities of a team leader.
You'll learn how to communicate effectively with team members.
You'll explore techniques for motivating and supporting a team.
You'll study how to manage and monitor team performance.
You'll develop knowledge of planning and prioritising workloads.
You'll learn how to handle conflict and difficult situations in a team setting.
You'll understand equality, diversity, and inclusion in the workplace.
How you will learn
You study entirely online using a dedicated learning platform. All learning and assessment materials are provided. A personal tutor is allocated to you at the start of the course and gives written feedback on each piece of work you submit. You also receive ongoing support through remote tutorials. Assessment is through written assignments submitted online.
What you will need to bring
All learning and assessment materials are provided online. NCG Newcastle College Southwark College will confirm anything else you need before you start.
Where next
Jobs you could do
Team Leader, leading a small team in any sector.
Supervisor, overseeing day-to-day operations and staff.
Section Manager, managing a department or shift.
Floor Manager, coordinating retail or hospitality teams.
Operations Coordinator, supporting workflow across a team.
Customer Service Team Leader, managing a front-line service team.
What you could study next
Level 3 Certificate or Diploma in Management, a natural next step for those moving into more senior leadership roles.
Level 3 Award in Education and Training, useful if you want to coach or train others in the workplace.
CMI or ILM Level 3 qualifications in Leadership and Management, recognised by employers across most sectors and a strong route into management.
